Contact Us

Phone Numbers & Hours:


Broker Services Phone Hours
Broker/Client Service Unit 1-800-993-7299
or
(518) 641-5000
Mon. - Fri.
8 a.m. to 5 p.m.
Broker Commission Specialist (518) 641-5131 Mon. - Fri.
8 a.m. to 5 p.m

Caremark with Pharmacy
Questions by Plan Type 
Caremark Phone Hours
CDPHP HMO 1-888-292-6330 24 hours a day,
7 days per week
CDPHP Universal Benefits, Inc.
POS, PPO, HDPPO, and EPO
1-888-292-6330 24 hours a day,
7 days per week
CDPHP Medicare Choices HMO with Prescription Drug Coverage 1-866-289-2319
TDD/TTY:
1-866-236-1069
24 hours a day,
7 days per week
CDPHP Medicare Choices PPO with Prescription Drug Coverage 1-888-831-3039
TDD/TTY:
1-866-236-1069
24 hours a day,
7 days per week
CDPHN
ASO groups with prescription coverage
1-888-292-6330 24 hours a day,
7 days per week
Child Health Plus 1-888-292-6330 24 hours a day,
7 days per week

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Corporate Office

CDPHP
500 Patroon Creek Blvd.
Albany, NY 12206

Main
(518) 641-3000
1-888-258-0477

Wellness Line
(518) 641-4800
1-877-986-2373

Fraud & Compliance Hotline
1-800-280-6885