HIV / AIDS Case Management
Professional Assistance
The CDPHP case management department is staffed by health care professionals who help members with their HIV care. A team of licensed master social workers and registered nurses work together with to create an individualized HIV plan of care.
With just a phone call to the CDPHP resource coordination department toll-free at 1-800-274-2332, CDPHP members can receive assistance with coordination of their medical care and information about community resources to help them cope with their HIV diagnosis.
Services provided may include assistance with the following areas:
Financial
- AIDS Drug Assistance Program (ADAP)
- Disability benefits and resources
- Medicare/Medicaid programs
- VA benefits and services
- Pharmacy assistance programs
Medical
- HIV confidentiality — Release of Information form
- Medication adherence
- Prompt follow-up care with primary and specialty care physicians
- Educational needs related to treatment regimen and care
- Nutrition
- Mental health status and substance abuse
- Home care needs (medical and non-medical)
HIV Community Resources
- Referrals to legal services—power of attorney, health care planning
- Ryan White Care Centers
- AIDS Council of Northeast New York
- Food Positive program
- HIV Housing programs
- Transportation
- Social and caregiver support resources
To speak with a CDPHP team member, call the CDPHP resource coordination department at (518) 641-4100 or toll-free at 1-800-274-2332.
