Phone Numbers

Employer Services

Phone

Hours

Current Employer Groups

(518) 641-5100
or toll free
1-855-392-3747

Mon. - Fri.
9 a.m. to 4 p.m

Closed for lunch 12 p.m. - 1:00 p.m.

New Employer Groups

(518) 641-5100
or toll free
1-855-392-3747

Mon. - Fri.
9 a.m. to 4 p.m

Closed for lunch 12 p.m. - 1:00 p.m.

Billing

(518) 641-4200 
or toll free
1-800-803-5583

Mon. - Thurs.
8 a.m. to 4:30 p.m.

Fri
9 a.m. to 4:30 p.m.

Enrollment

(518) 641-3900
or toll free
1-866-258-1785

Mon. - Thurs.
8 a.m. to 4:30 p.m.

Fri
9 a.m. to 4:30 p.m.

Healthy New York

(518) 641-5100
or toll free
1-855-392-3747

Mon. - Fri.
9 a.m. to 4 p.m

Closed for lunch 12 p.m. - 1:00 p.m.

Member Services for HMO members

(518) 641-3700
or toll free
1-800-777-2273

Mon. - Fri.
8 a.m. to 8 p.m

Members Services for UBI members

(518) 641-3140
or toll free
1-877-269-2134

Mon. - Fri.
8 a.m. to 8 p.m

Broker/Employer Unit

(518) 641-3747

Mon. - Fri.
8 a.m. to 5 p.m

Medicare Sales

(518) 641-3400
or toll free
1-855-237-8430

Mon. - Fri.
8 a.m. to 6 p.m