|
Member Services by Plan Type
|
Phone
|
Hours
|
|
CDPHP Main Number
|
(518) 641-3000
or toll free
1-888-258-0477
|
Mon. - Fri.
8:30 a.m. to 5 p.m.
|
|
CDPHP HMO
CDPHP High Deductible HMO
|
(518) 641-3700
or toll free
1-800-777-2273
|
Mon. - Fri.
8 a.m. to 8 p.m.
|
|
CDPHP Universal Benefits, Inc.
POS, PPO, HDPPO, EPO, HDEPO
|
(518) 641-3140
or toll free
1-877-269-2134
|
Mon. - Fri.
8 a.m. to 8 p.m.
|
|
CDPHP Medicare Advantage HMO
CDPHP Medicare Advantage PPO
|
(518) 641-3950
or toll free
1-888-248-6522
|
Mon. - Fri.
8 a.m. to 8 p.m.
|
|
Medicare Supplemental
|
(518) 641-3980
or toll free
1-855-220-5228
TDD/TTY:
711
|
Mon. - Fri.
8 a.m. to 8 p.m.
|
|
Child Health Plus
Medicaid Select Plan
HARP
|
(518) 641-3800
or toll free
1-800-388-2994
TDD/TTY:
711
|
Mon. - Fri.
8 a.m. to 6 p.m.
|
|
CDPHN Self-Funded
|
(518) 641-3100
or toll free
1-877-724-2579
|
Mon. - Fri.
8 a.m. to 5 p.m.
|
|
CDPHP Customer Connect
at Wellness Way
Please call to make an appointment.
Walk-ins are welcome.
|
(518) 641-4400
|
Mon. - Fri.
8:30 a.m. to 5 p.m.
(closed for lunch from 12:30 to 1 p.m.)
|
CDPHP Customer Connect
at 1785, Powered by CDPHP
Please call to make an appointment.
Walk-ins are welcome.
|
(518) 641-4400 |
Mon. - Fri.
8:30 a.m. to 5 p.m.
(closed for lunch from 1 to 1:30 p.m.) |
|
CDPHP Fitness Connect
at the Ciccotti Center
Please call to make an appointment.
Walk-ins are welcome.
|
(518) 641-4400 |
Mon. - Fri.
8:30 a.m. to 5 p.m.
(closed for lunch from 1 to 1:30 p.m.) |
CDPHP Customer Connect
in Albany Medical Center
Please call to make an appointment.
Walk-ins are welcome.
|
(518) 641-4400 |
Mon. - Fri.
8:30 a.m. to 5 p.m.
(closed for lunch from 1 to 1:30 p.m.) |
CDPHP Customer Connect
in Ellis Hospital
Please call to make an appointment.
Walk-ins are welcome.
|
(518) 641-4400 |
Mon. - Fri.
9:30 a.m. to 6 p.m. |
CDPHP Customer Connect
in St. Peter's Hospital
Please call to make an appointment.
Walk-ins are welcome.
|
(518) 641-4400 |
Mon. - Fri.
8 a.m. to 6 p.m. |
|
No Habla Inglés?
Para ayudar a las personas que no hablan inglés, CDPHP pone a su disposición una línea de teléfono de servicios de traducción para asistir a nuestros afiliados.
To help non-English speaking members, CDPHP makes available a telephone translation service line to assist our members.
|
1-800-777-2273
|
Lun. - Vier.
8 a.m. to 5 p.m.
|
|
Hearing Impaired
The telephone system also includes a TTY/TDD system for the hearing impaired.
|
TDD/TTY: 711
|
Mon. - Fri.
8 a.m. to 8 p.m.
|