Healthy Direction Frequently Asked Questions
Is there a charge for this service?
No, Healthy Direction is being provided by CDPHP at no cost to help you motivate employees to take control of their health.
How can employees complete their steps?
Employees can log into their member account at www.cdphp.com to view their Healthy Direction Tracker where they can:
How do employees get their incentive?
Once they meet the requirements, you deliver their incentive. It’s really that simple!
For employers with Health Equity that are providing an HRA incentive, the incentive will automatically be posted when the requirements are met.
How many steps do employees have to complete?
You can choose any number of steps for employees to complete.
What kind of activities qualify for the “Create your own activity” step and how is it recorded?
Examples of activities for this step could include a worksite safety course or participation in a volunteer day or a charity walk/run event. You can choose to track your employee's completion of this step in the format outlined in the Report Your Employer-Defined Activity flyer or have employees self-report. If you choose to track employee’s completion of this step, the frequency at which you send the report to CDPHP is up to you, however we recommend at least monthly.
Who is eligible for this service?
Only employees (and their spouses or domestic partners, if applicable) on a CDPHP medical plan are eligible for this service.
How do I know when employees have completed their steps?
CDPHP provides reporting on completed steps weekly and on the last day of each month.
What type of incentive can I offer?
Incentive examples include premium reductions, contributions to a health funding account, paid time off, gift cards, company events, and more.