Prescription Delivery by Mail from Wegmans Mail Order
CDPHP has proudly teamed up with Wegmans to provide members with a mail order pharmacy option. Many medications you take regularly for long-term conditions (like high blood pressure, diabetes, asthma, or heart disease) can be delivered right to your home.
With Wegmans Mail Order, you’ll enjoy:
Convenient, reliable, and FREE standard delivery of medications
Award-winning customer support from the Wegmans Pharmacy Team
Service from a trusted New York State-based pharmacy
White glove service to make sure you always have the medication you need: When you’re on your last fill, Wegmans will request a new prescription from your doctor so you never run out of refills!
Easy account management online
Helpful text alerts to keep you in the know and give you more control over your prescriptions
For Medicare members, Wegmans also accepts EPIC
Wegmans Phone Number for CDPHP Members: 1-800-586-6910
Wegmans Pharmacy Hours:
Monday–Friday: 8:30 a.m.– 9 p.m.
Saturday: 8:30 a.m.– 6 p.m.
Sunday: 8:30 a.m.– 5 p.m.
New to mail order and interested in trying it out?
It’s easy to get started!
Please have your provider send any new prescriptions to Wegmans Mail Order. You can also call the CDPHP-specific Wegmans Mail Order phone number at 1-800-586-6910 for assistance.
Once Wegmans receives your prescription, they will contact you to set up your account in their system.
Wegmans Mail Order Frequently Asked Questions
Q: Who is Wegmans?
A: Wegmans is a regional, family-owned supermarket chain located in Rochester, New York. They’re known for their high-quality products, excellent customer service, and innovative approach to grocery shopping. We are thrilled to have them as our new mail order pharmacy provider!
Q: Will I need new prescriptions from my doctor?
A: For non-controlled medications with refills, no, because Wegmans will be sent open refill information during this transition. If you have a controlled prescription, or if no refills remain/are expired, you will need to obtain a new prescription from your doctor.
Q: What if I have mandatory mail order?
A: These changes apply for all members who have mandatory mail order as part of their plan.
Q: Can Wegmans ship my medications anywhere in the country?
A: Yes! They will mail prescriptions anywhere in the United States.
Q: What if I have an old account with Wegmans? Will the new account be able to be merged with the new one?
A: Yes, Wegmans has a process to merge an old and new account.
Q: Can a parent add a child/dependent to a member's account online?
A: Yes, but only if the child/dependent already has a profile within the Wegmans pharmacy management system. Customers can add a child/dependent to their online web portal account regardless of third-party plan.
Q: Will I pay more for my mail order prescriptions with Wegmans?
A: Wegmans Mail Order offers competitive pricing, free standard delivery, and options to save, like 90-day supplies and generic alternatives. Your specific cost will depend on your CDPHP plan.
Q: Will Wegmans offer a 90-day supply?
A: Yes, most maintenance medications will be available in a 90-day supply — offering added convenience and potential cost savings depending on your plan.
Q: What if I don’t use mail order now but want to start?
A: Great! You’ll be able to request a new prescription from your provider to be sent to Wegmans, or you can call 1-800-586-6910 for assistance starting mail order.
Q: Will I need new ID cards?
A: No. We will not be sending new ID cards for this change. You can use the same CDPHP member ID card that you had before.
Q: How long will it take to receive my prescription(s)?
A: Standard shipping is typically 7-10 days, but residents of New York usually receive their medications within 7 days or less.
Q: I don’t have internet access. How will I order/manage my medications through Wegmans?
A: Please call Wegmans directly and they will be happy to assist you. Their phone number is 1-800-586-6910.
Additional mail order options
Free, local delivery from ConnectRx pharmacy, powered by CDPHP®
Mail order benefit pricing and 3-month supplies are available through ConnectRx. Plus, get free delivery right to your door if you live in the broader Capital Region! ConnectRx also accepts Elderly Pharmaceutical Insurance Coverage (EPIC). Visit ConnectRx online to learn more and for an easy prescription transfer.
Costco Mail Order Pharmacy
Mail order is also available through Costco Mail Order Pharmacy (Costco membership not required). Please call the prescription drug number on your ID card to learn more.
*Mail order services are available for CDPHP members with prescription drug coverage.