National Provider Network

Coast-to-Coast Coverage

Whether you’re on vacation or traveling for work, it’s good to know that CDPHP has you covered. Our expansive national network* includes more than 1,000,000 doctors, specialists, and nurses across the country, giving you access to superior health care coverage virtually anywhere in the United States.

To give you access to providers outside the CDPHP Upstate New York service area, we use the MAGNACARE network in the Western New York and New York City/New Jersey areas, and the First Health network for the rest of the country.

You’ll notice the MAGNACARE and First Health logos on the front of your CDPHP ID card.

CDPHP ID card

Network providers outside the Upstate New York service area may not be familiar with the name CDPHP. If a provider you found on the CDPHP Find-A-Doc search tool in another part of the country tells you they don’t accept CDPHP, mention that CDPHP is part of the MAGNACARE network in the Western New York and New York City/New Jersey areas, and the First Health network anywhere else in the country.

Best In Class Care

With the CDPHP national provider network, if you or a loved one are diagnosed with a serious illness, rest assured that you will have access to the best health care providers anywhere in the country. CDPHP partners with top-rated facilities across the U.S., including those that have received the distinguished Centers of Excellence designation, as well as the nation’s top-rated cancer and research centers.

Worldwide Emergency Care

It’s important to know that CDPHP members are covered worldwide for emergency care**. That means you don’t need to make sure a hospital is in our network during a time of crisis. Just call 9-1-1 immediately (in the United States; 1-1-2 in many other countries) or head to the nearest emergency room.

Find A Doctor

Across town or across the country, CDPHP Find-a-Doc is the easiest way to find a doctor, urgent care center, or hospital close-by. Go to the website or download the My CDPHP Mobile app, enter your information, and go!

Doctor on Demand

CDPHP is proud to partner with the nation’s top-rated telemedicine app to offer members access to live, video-based doctor appointments 24/7. These board-certified physicians treat a wide variety of common medical issues, including coughs, fevers, migraines, pink eye, rashes, sprains, and more. Doctor On Demand physicians can also assist with many mental health concerns. To find out if these services are covered by your plan, please call the number on your member ID card.

Here for You, When and Where You Need Us

Medical issues arise outside traditional business hours. That’s why our team of nurses and mental health experts are on call 24/7. If you need to speak with a member of our team after business hours, call the number on your member ID card. Stay on the line and you’ll be connected with our after-hours staff. We also offer mental health support through our 24-hour crisis hotline at 1-888-320-9584.

*The national network is provided by CDPHP Universal Benefits,^® Inc. The national network does not extend to members of the Federal Employees Health Benefit Plan, some self-funded groups, or Medicare Advantage PPO plans. Members of the HMO plan, which is insured by Capital District Physicians' Health Plan, Inc. (CDPHP^®), are also not eligible for the national network.

**CDPHP Medicaid members are covered for urgent and emergency care throughout the United States, District of Columbia, Puerto Rico, the U.S. Virgin Islands, Guam, the Northern Mariana Islands, and American Samoa.